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    <title>Documents</title>
    <description> TOP 25 Latest  UNPAN DocumentsArticle Limit</description>
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    <item>
      <title>Terms of Reference - e-Participation Consultant</title>
      <description>Terms of Reference - e-Participation Consultant</description>
      <link>http://workspace.unpan.org/sites/Internet/Documents/E-Part Consultant TOR 2013May23 EA.pdf</link>
      <category>Others</category>
      <author>DESA/ DPADM</author>
      <pubDate>Fri, 24 May 2013 14:31:26 GMT</pubDate>
    </item>
    <item>
      <title>Terms of Reference - e-Participation Consultant</title>
      <description>Terms of Reference - e-Participation Consultant

Activity type: Advisory services for the development of a methodology for Measurement and Evaluation Tool for e-Participation Readiness - METEP.</description>
      <link>http://workspace.unpan.org/sites/Internet/Documents/E-Part Consultant TOR 2013May15 DS.pdf</link>
      <category>Others</category>
      <author>DESA/ DPADM</author>
      <pubDate>Wed, 22 May 2013 12:01:40 GMT</pubDate>
    </item>
    <item>
      <title>ECESA-GIB Presentation 18April2013</title>
      <description>Powerpoint Presentation for the Meeting of the Executive Committee of Economic and Social Affairs (ECESA) on 
Governance and Institution Building (GIB) Cluster during the Coordination Meeting of ECESA-GIB presented by Slava Cherkasov</description>
      <link>http://workspace.unpan.org/sites/Internet/Documents/2013April18 ECESA-GIB PPT Presentation.ppt</link>
      <category>Meeting Minutes</category>
      <category>Strategic planning</category>
      <author>DESA/ DPADM</author>
      <pubDate>Tue, 07 May 2013 15:49:07 GMT</pubDate>
    </item>
    <item>
      <title>Service Excellence in a Collaborative, Resilient  workplace  presentation to the CAPAM Conference by Public Works and Government Services Canada</title>
      <description>This Power Point Presentation  by Daniel Leclair, Director General, Service Integration, Public Works and Government Services Canada (PWGSC) in his presentation at CAPAM Conference in New Delhi - October 2012  deals with  Service Excellence in a Collaborative, Resilient Workplace and the initiatives taken by PWGSC. They mention that initiative to create a modern workplace that will attract, retain and enable public servants to work smarter, greener and healthier to better serve Canadians  and is defined by three pillars - The Workplace;The Back Office;The Way We Work  and also mentions their future vision.</description>
      <link>http://workspace.unpan.org/sites/Internet/Documents/Leclair - Canada.pdf</link>
      <category>Presentation</category>
      <category>Administrative Reform</category>
      <category> Civil service reform</category>
      <author>CGG</author>
      <pubDate>Thu, 25 Apr 2013 07:18:33 GMT</pubDate>
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      <title>Advancing Access to Information Principles through Performance Management Mechanisms: The Case of Canada</title>
      <description>On the basis of a detailed case study of the government of Canada, this report examines how management accountability processes operating within public services may contribute to the promotion and enforcement of access laws. Canada's Access to Information Act (ATIA) came into force in 1983. In 2003, the central management department in the public service,the Treasury Board Secretariat, adopted the Management Accountability Framework (MAF) to provide a consolidated basis for an annual appraisal of the management of departments and agencies and of the senior public servants who manage them. In 2005,some limited dimensions of the access performance of departments and agencies were added to the MAF.
The report examines the intersection of the ATIA and the MAF to determine whether -adding an access component to the internal management accountability processes has improved commitment to and compliance with Canada's access law. Moving beyond legislation, government application of the law, and court interpretations, the case study uses elite interviews, official documents, online sources, and the available secondary literature to identify the multiple institutions and actors, their divergent interests and perspectives,and the formal and informal processes that shape how the ATIA and MAF processes work in practice.</description>
      <link>http://workspace.unpan.org/sites/Internet/Documents/Access_to_Info_Canada.pdf</link>
      <category>Analytical Document</category>
      <category>Access to and freedom of information</category>
      <category> Administrative Reform</category>
      <category> Performance management approaches/feedback</category>
      <author>CGG</author>
      <pubDate>Sat, 30 Mar 2013 02:20:37 GMT</pubDate>
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      <title>Graduate Students' Attraction to Government Public Service Professions</title>
      <description>From data collected through an electronic survey and estimates from logistic regression models, this study identifies what, in the U.S. northeast, most strongly predicts MPA and MBA students' decisions to enter government public service professions and examines how that decision is attributable to public service motivation, among other predictors. The predictors included organizational culture, career planning, motivation, socialization, and demographic characteristics.</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/Attraction to Government  presented at Minnowbrook, ASPA 2008.pdf</link>
      <category>Analytical Document</category>
      <category>E-government strategies and applications</category>
      <category> E-government</category>
      <category> e-governance and e-democracy</category>
      <category> Regional and local e-government</category>
      <category> Regional and local e-government</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:14:52 GMT</pubDate>
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      <title>Considerations for Public Administration about Engaging Citizens to Enhance Public Accountability and Prevent Corruption in Developed and Developing Countries</title>
      <description>There are many forms of corruption in public administration; it is prevalent in such areas as public procurement, management of public finances, and public reporting. Due to its ubiquitous and multifarious nature, it remains high on the agenda of the United Nations System. Three initiatives to fight corruption in public procurement are reviewed here with particular interest in their enhancement of compliance with the United Nations Convention against Corruption. The programme titles and respective countries are as follows:  Electronic Public Procurement (ALBEPS), Albania (2010); ChileCompra, Chile (2007); and the e-Procurement Project, India (2007).</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/Engaging Citizens to Enhance Accountability and Prevent Corruption.pdf</link>
      <category>Analytical Document</category>
      <category>E-government strategies and applications</category>
      <category> E-government</category>
      <category> e-governance and e-democracy</category>
      <category> Regional and local e-government</category>
      <category> Regional and local e-government</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:14:52 GMT</pubDate>
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      <title>Twelve Points on Providing Metadata for Knowledgebases</title>
      <description>These are all essential and fundamental building blocks in knowledge sharing.
Presented in three sections: A, B, C,   - to keep it simple

A - Accuracy, B - Benevolence, C - Consistency</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/Twelve Points on Providing Metadata for the Knowledgebase.pdf</link>
      <category>Analytical Document</category>
      <category>E-government strategies and applications</category>
      <category> E-government</category>
      <category> e-governance and e-democracy</category>
      <category> Regional and local e-government</category>
      <category> Regional and local e-government</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:14:52 GMT</pubDate>
    </item>
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      <title>The Role of the United Nations Public Administration Country Studies Research in Public Administration</title>
      <description>Presented at the Division for Public Administration and Development Management Divisional Training. The purpose of the presentation was to support the important role of research to the field of public administration.</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/DPADM Divisional Substantive Training - LMW- 2012.pdf</link>
      <category>Presentation</category>
      <category>E-government strategies and applications</category>
      <category> E-government</category>
      <category> e-governance and e-democracy</category>
      <category> Regional and local e-government</category>
      <category> Regional and local e-government</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:14:51 GMT</pubDate>
    </item>
    <item>
      <title>C.V. Lois M. Warner</title>
      <description>Curriculum Vitae</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/C.V. Lois M. Warner February 2013.pdf</link>
      <category>Curriculum Vitae</category>
      <category>E-government strategies and applications</category>
      <category> E-government</category>
      <category> e-governance and e-democracy</category>
      <category> Regional and local e-government</category>
      <category> Regional and local e-government</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:14:51 GMT</pubDate>
    </item>
    <item>
      <title>The Role of UNPACs Research in Public Administration</title>
      <description>This was presented as part of DPADM Divisional Training. The purpose of the presentation was to contribute to a clearer understanding of the importance and contributions of research to the field of public administration.</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/Divisional Substantive Training - LMW- 2012.pdf</link>
      <category>Presentation</category>
      <category>E-government strategies and applications</category>
      <category> E-government</category>
      <category> e-governance and e-democracy</category>
      <category> Regional and local e-government</category>
      <category> Regional and local e-government</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:14:51 GMT</pubDate>
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      <title>Developing Capacity for Participatory Governance Through e-Participation: Engaging Citizens in Policy and Cecision-making Processes Using ICTs</title>
      <description>The purpose of this paper is to outline the scope for e-participation in order to inform and promote the construction of a self-assessment guide - the METEP. E-participation readiness reflects the willingness, on the part of a government, to use ICTs to provide high quality information (explicit knowledge) and effective communication tools for the specific purpose of empowering people for able participation in consultations and decision-making, both in their capacity as consumers of public services and as citizens.</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/CONCEPT PAPER e-Participation 01.30.13.pdf</link>
      <category>Analytical Document</category>
      <category>E-government strategies and applications</category>
      <category> E-government</category>
      <category> e-governance and e-democracy</category>
      <category> Regional and local e-government</category>
      <category> Regional and local e-government</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:14:51 GMT</pubDate>
    </item>
    <item>
      <title>Trust-building Initiatives in Government Reform</title>
      <description>This paper presents a review of 117 cases on innovations in e-government and public administration from 54 United Nations Member States, as chronicled by the Division for Public Administration and Development Management (DPADM), United Nations Department of Economic and Social Affairs, 2005-2009. This review provides for considering the potential of DPADM data collections and case documentation to further contribute to the international discourse on trust-building in government reform.  The study seeks to ratify the importance of DAPDM databases as platforms for scholarship in knowledge management and change management, and informs recommendations for: i) the further integration of the work of DPADM through its E-Government Survey, Compendia of Innovations in E-Government, and case studies on innovations in public administration, into the governance and public administration literature; ii) further program development; and iii) opportunities for continued research. The results of a multiple-case research design and cross-case analysis show that for the period under review, across world regions, the largest number of innovations came from Europe and North America. The innovations target four aspects of governance and public administration reform (administrative, economic, political and social), but primarily social reform. The cases can, therefore, make the most substantial contribution to the literature by informing social changes and improvements. Predominantly, innovations relate to two programmatic themes: i) information access; and ii) access to and delivery of public services.  Most additional occurring case-specific themes relate to social reform also. Overall the results confirm the central role of innovative ICT mechanisms and processes in trust-building and government reform.</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/Trust-building in Government by Qian, Redman and Simmons May June 5 - HQLW.pdf</link>
      <category>Analytical Document</category>
      <category>E-government strategies and applications</category>
      <category> E-government</category>
      <category> e-governance and e-democracy</category>
      <category> Regional and local e-government</category>
      <category> Regional and local e-government</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:14:51 GMT</pubDate>
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      <title>Bureaucracy versus the Public Service Ethos - Contemporary Concepts of Public Service</title>
      <description>In this study, the organizational behavior approach to explaining career decision-making is pursued. The purpose of the study is to investigate how contemporary concepts of public service reflect the popularized and ideological versions; and how these different concepts influence career choice among a random sample of MPA and MBA students from 17 U.S. northeast universities. The importance of understanding the underlying principles of a particular career decision can be linked to advancing the command of human resource issues related to the management of productivity and tenure. Indeed, the career decision can be associated with individuals' comfort zones, lifestyle preference, and job satisfaction, all of which are positively associated with performance and tenure. The study of career decision-making is therefore of interest to human resource managers involved with employee recruitment and selection and university enrollment administrators, who, in both cases want to improve the efficiency and effectiveness of their function.</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/Bureaucracy vs. the Public Service Ethos.pdf</link>
      <category>Analytical Document</category>
      <category>E-government strategies and applications</category>
      <category> E-government</category>
      <category> e-governance and e-democracy</category>
      <category> Regional and local e-government</category>
      <category> Regional and local e-government</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:14:51 GMT</pubDate>
    </item>
    <item>
      <title>Canada: Constitution (French) - 1876</title>
      <description>[Constitutional Act of 1982] RIGHT TO INFORMATION: The Constitution itself does not provide a right to access information. But Canada has an access to Information Act, 1985.

CITIZEN ENGAGEMENT
The Constitution provides for participation of aboriginal peoples (Art. 35.1).

OTHER FACTORS OF CITIZEN ENGAGEMENT
The Constitution recognizes the supremacy of God and the rule of law (Part1), introduces the Canadian Charter of Rights and Freedoms justified in a free and democratic society (Art 1), freedom of thought, belief, expression, press, communication, assembly and association (Art 2), right to vote and be a member of the legislative assembly (Art 3), equality before the law without discrimination (Art 15), right of the public to communicate with and to receive available services from any institution of the Parliament or the government of Canada (Art 22), no infringement of these rights (Art 24), aboriginal rights (Art 25, Art 35), other rights and freedoms (Art 26), gender equality (Art 28), equal opportunities for the well-being of Canadians and providing essential public services of reasonable quality to all Canadians (Art 36).</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/unpan048924.pdf</link>
      <category>Law/ Regulation/ Amendment</category>
      <category>Citizen participation</category>
      <category> Legal and regulatory framework</category>
      <category> Constitution reform</category>
      <category> constitutions</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:14:46 GMT</pubDate>
    </item>
    <item>
      <title>Canada: Values and Ethics Code</title>
      <description>The Values and Ethics Code for the Public Service sets forth the values and ethics of public service to guide and support public servants in all their professional activities. It serves to maintain and enhance public confidence in the integrity of the Public Service. The Code also serves to strengthen respect for, and appreciation of, the role played by the Public Service within Canadian democracy. The Code sets out Public Service values as well as Conflict of Interest and Post-Employment Measures. The Code should be read in the context of the duties and responsibilities set out in A Guide for Ministers and Secretaries of State. Ministers are responsible for preserving public confidence in the integrity of management and operations within their departments and for maintaining the tradition of political neutrality of the Public Service and its continuing ability to provide professional, candid and frank advice.</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/UNPAN038289.pdf</link>
      <category>Code of Conduct</category>
      <category> Ethics or Equivalent</category>
      <category>Civil service reform</category>
      <category> Public service professionalism</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:14:03 GMT</pubDate>
    </item>
    <item>
      <title>Canada: Personal Information Protection and Electronic Data Protection Act 2011</title>
      <description>The purpose of this Part is to establish, in an era in which technology increasingly facilitates the circulation and exchange of information, rules to govern the collection, use and disclosure of personal information in a manner that recognizes the right of privacy of individuals with respect to their personal information and the need of organizations to collect, use or disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances.</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/UNPAN044684.pdf</link>
      <category>Law/ Regulation/ Amendment</category>
      <category>Access to and freedom of information</category>
      <category> Citizen participation</category>
      <category> Development management</category>
      <category> E-information management</category>
      <category> Freedom of Information Act</category>
      <category> Public administration</category>
      <category> Transparency</category>
      <category> Data Protection Act</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:13:04 GMT</pubDate>
    </item>
    <item>
      <title>Canada: Privacy Act 2011</title>
      <description>The purpose of this Act is to extend the present laws of Canada that protect the privacy of individuals with respect to personal information about themselves held by a government institution and that provide individuals with a right of access to that information. (Habeas Data)</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/UNPAN044683.pdf</link>
      <category>Law/ Regulation/ Amendment</category>
      <category>Access to and freedom of information</category>
      <category> Citizen participation</category>
      <category> Development management</category>
      <category> E-information management</category>
      <category> Freedom of Information Act</category>
      <category> Public administration</category>
      <category> Transparency</category>
      <category> Data Protection Act</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:13:04 GMT</pubDate>
    </item>
    <item>
      <title>Canada: Access to Information Act</title>
      <description>An Act to extend the present laws of Canada that provide access to information under the control of the Government of Canada.</description>
      <link>http://workspace.unpan.org/sites/internet/Documents/UNPAN041902.pdf</link>
      <category>Law/ Regulation/ Amendment</category>
      <category>Access to and freedom of information</category>
      <category> Citizen participation</category>
      <category> Development management</category>
      <category> E-information management</category>
      <category> Freedom of Information Act</category>
      <category> Public administration</category>
      <category> Transparency</category>
      <author>DESA/ DPADM</author>
      <pubDate>Thu, 28 Mar 2013 13:11:52 GMT</pubDate>
    </item>
    <item>
      <title>Common wealth Innovations Review ;special edition on CAPAM Innovations Awards</title>
      <description>The CAPAM International Innovations Awards celebrates the spirit of innovation in the public service by recognizing organizations that have made significant contributions to improving governance and services in the public sector.
This year CAPAM received over 120 submissions from across the Commonwealth in all sectors of the public service. This edition of the Commonwealth Innovations Review highlights the twelve finalists of the 2012 CAPAM International Innovations Awards  is selected by an international  panel of public service professional.</description>
      <link>http://workspace.unpan.org/sites/Internet/Documents/Innovations shortlisted for CAPAM Awards 2011-12.pdf</link>
      <category>Journal/ Periodical/ Newsletter</category>
      <category>Provision of public services</category>
      <category> Governance</category>
      <category> Innovation</category>
      <author>CGG</author>
      <pubDate>Thu, 28 Mar 2013 02:30:00 GMT</pubDate>
    </item>
    <item>
      <title>Canada: Constitution (French) - 1876</title>
      <description>[Constitutional Act of 1982] RIGHT TO INFORMATION: The Constitution itself does not provide a right to access information. But Canada has an access to Information Act, 1985.

CITIZEN ENGAGEMENT
The Constitution provides for participation of aboriginal peoples (Art. 35.1).

OTHER FACTORS OF CITIZEN ENGAGEMENT
The Constitution recognizes the supremacy of God and the rule of law (Part1), introduces the Canadian Charter of Rights and Freedoms justified in a free and democratic society (Art 1), freedom of thought, belief, expression, press, communication, assembly and association (Art 2), right to vote and be a member of the legislative assembly (Art 3), equality before the law without discrimination (Art 15), right of the public to communicate with and to receive available services from any institution of the Parliament or the government of Canada (Art 22), no infringement of these rights (Art 24), aboriginal rights (Art 25, Art 35), other rights and freedoms (Art 26), gender equality (Art 28), equal opportunities for the well-being of Canadians and providing essential public services of reasonable quality to all Canadians (Art 36).</description>
      <link>http://nysv0294.ptc.un.org:8081/sites/internet/Documents/unpan048924.pdf</link>
      <category>Law/ Regulation/ Amendment</category>
      <category>Citizen participation</category>
      <category> Legal and regulatory framework</category>
      <category> Constitution reform</category>
      <category> constitutions</category>
      <author>DESA/ DPADM</author>
      <pubDate>Mon, 18 Feb 2013 14:37:34 GMT</pubDate>
    </item>
    <item>
      <title>Canada: Constitution - 1982</title>
      <description>(Constitution Act, 1982) RIGHT TO INFORMATION: The Constitution itself does not provide a right to access information. But Canada has an access to Information Act, 1985.

CITIZEN ENGAGEMENT
The Constitution provides for participation of aboriginal peoples (Art. 35.1).

OTHER FACTORS OF CITIZEN ENGAGEMENT
The Constitution recognizes the supremacy of God and the rule of law (Part1), introduces the Canadian Charter of Rights and Freedoms justified in a free and democratic society (Art 1), freedom of thought, belief, expression, press, communication, assembly and association (Art 2), right to vote and be a member of the legislative assembly (Art 3), equality before the law without discrimination (Art 15), right of the public to communicate with and to receive available services from any institution of the Parliament or the government of Canada (Art 22), no infringement of these rights (Art 24), aboriginal rights (Art 25, Art 35), other rights and freedoms (Art 26), gender equality (Art 28), equal opportunities for the well-being of Canadians and providing essential public services of reasonable quality to all Canadians (Art 36).</description>
      <link>http://nysv0294.ptc.un.org:8081/sites/internet/Documents/UNPAN040029.pdf</link>
      <category>Law/ Regulation/ Amendment</category>
      <category>Citizen participation</category>
      <category> Legal and regulatory framework</category>
      <category> Constitution reform</category>
      <category> constitutions</category>
      <author>DESA/ DPADM</author>
      <pubDate>Mon, 18 Feb 2013 14:37:19 GMT</pubDate>
    </item>
    <item>
      <title>Canada: eParticipation, Probing Online Public Policy Development - 2009</title>
      <description>Public policies have a significant effect on our lives. If it is government's role to create
public policies, how then is it done and what influence do citizens have on the creation of public policy?
This investigation into public policymaking comes at a time when public access to government through information and communication technology (ICT) is at its greatest
level in the history of modern society.The intersection of the Information Age and
representative democracy as it has been practiced in Canada since Confederation is
posing significant issues for politicians and public administrators.</description>
      <link>http://nysv0294.ptc.un.org:8081/sites/internet/Documents/UNPAN039380.pdf</link>
      <category>Analytical Document</category>
      <category>Citizen participation</category>
      <category> Civil society</category>
      <category> E-government</category>
      <category> e-governance and e-democracy</category>
      <category> E-participation</category>
      <category> Transition to participatory governance</category>
      <author>DESA/ DPADM</author>
      <pubDate>Mon, 18 Feb 2013 14:37:02 GMT</pubDate>
    </item>
    <item>
      <title>Canada: How Canadians' Use of the Internet Affects Social - 2008</title>
      <description>The article concludes by discussing how the Internet is transforming social capital,
community and Canadian society. Communities are no longer linked to
neighbourhoods, and people mobilize social capital through a variety of specialized
sources rather than relying on a single close-knit group of neighbours and relatives.
Rather than being a separate "second life", the Internet is firmly and increasingly
interwoven with the fabric of Canadian society, and is becoming more so over time.</description>
      <link>http://nysv0294.ptc.un.org:8081/sites/internet/Documents/UNPAN038448.pdf</link>
      <category>Analytical Document</category>
      <category>E-participation</category>
      <author>DESA/ DPADM</author>
      <pubDate>Mon, 18 Feb 2013 14:36:48 GMT</pubDate>
    </item>
    <item>
      <title>Canada: The Rethinking Citizen Engagement - 2007</title>
      <description>Canadians' views on consultation and
civic participation to gain a better understanding of the
factors that motivate people to lend their views to
government, and more broadly, become civically active. We
also propose to explore a number of more practical issues
pertaining to outreach/communications and the marketing of
government-sponsored engagement ef-forts.</description>
      <link>http://nysv0294.ptc.un.org:8081/sites/internet/Documents/UNPAN038394.pdf</link>
      <category>Analytical Document</category>
      <category>E-participation</category>
      <author>DESA/ DPADM</author>
      <pubDate>Mon, 18 Feb 2013 14:36:45 GMT</pubDate>
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